Privacy Policy
Effective Date: March 6, 2026 | Last Updated: March 6, 2026
dotTreeSoft ("Company," "we," "us," or "our") operates the canu AI mobile application ("App," "Service"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Service.
By using canu AI, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Information Collected Through Social Login
canu AI uses OAuth-based social login exclusively. We do not provide separate email/password registration. When you sign in, we receive the following information from your chosen provider:
| Provider | Information Received |
|---|---|
| Email address, display name, profile photo URL | |
| Apple | Email address (may be relay address), display name |
| Kakao | Email address, display name, profile photo URL |
We do not store your social login password. Authentication is handled entirely by each provider.
1.2 Information You Provide During Onboarding
- Location / region (country)
- Health goals (e.g., weight loss, muscle gain)
- Physical stats (height, weight, age, gender)
- Dietary restrictions (e.g., vegetarian, gluten-free, halal)
- Current supplements
- Health focus areas
1.3 Information Generated Through App Usage
- Food photos: Images you take for meal analysis (stored in our cloud storage)
- Meal analysis data: Calorie estimates, macro/micronutrient breakdowns
- Chat history: Conversations with the AI nutrition coach
- Nutrition scores and streaks: Daily tracking data
- AI-generated meal plans: Personalized meal and supplement recommendations
1.4 Automatically Collected Information
- Device information (device model, operating system version)
- App version
- IP address (masked in logs for privacy)
- Usage logs (endpoints accessed, timestamps)
2. How We Use Your Information
We use your personal information for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | User registration, authentication, and session management via social login |
| Service Provision | AI-powered food analysis, nutrient tracking, personalized meal plans, and AI coaching |
| Personalization | Tailoring nutrition advice based on your goals, dietary restrictions, region, and health data |
| Subscription Management | Processing in-app purchases and managing premium features |
| Service Improvement | Analyzing usage patterns to improve app features and user experience |
| Security | Detecting and preventing fraudulent activity, unauthorized access, and abuse |
We do not use your personal information for advertising purposes or sell your data to third parties.
3. Third-Party Services
We use the following third-party services to operate canu AI:
| Service | Provider | Purpose | Data Shared |
|---|---|---|---|
| Google Sign-In | Google LLC | Authentication | OAuth token |
| Apple Sign-In | Apple Inc. | Authentication | OAuth token |
| Kakao Login | Kakao Corp. | Authentication | OAuth token |
| Cloud Infrastructure Provider | — | Database & file storage | User data, food images |
| AI Service Provider | — | Food analysis & AI coaching | Food images, nutrition data (anonymized) |
| Push Notification Service | — | Push notifications | Device token |
| Google Play / App Store | Google LLC / Apple Inc. | Subscription & payment processing | Purchase tokens |
Each third-party service processes data according to its own privacy policy. We encourage you to review their respective policies.
4. Data Storage and Security
4.1 Storage
Your data is stored on secure cloud servers hosted in the Asia-Pacific region. Food images are stored in encrypted cloud storage with metadata (EXIF) stripped before upload.
4.2 Security Measures
We implement the following security measures to protect your data:
- Encrypted data transmission (HTTPS/TLS)
- JWT-based authentication with token rotation
- Row-Level Security (RLS) on all database tables
- Rate limiting to prevent abuse
- IP and device-based session management
- PII (Personally Identifiable Information) masking in server logs
- Secure on-device storage for authentication tokens
5. Data Retention and Deletion
5.1 Retention Period
We retain your personal information for as long as your account is active or as needed to provide the Service. Specific retention periods apply to certain data types:
- Chat history with AI coach: Automatically deleted after 30 days
5.2 Account Deletion
You may request account deletion at any time through:
- In-App: Settings > Delete Account
- Email: [email protected]
When you request account deletion, we will permanently delete all your personal data without delay, including:
- Account information (email, display name, profile)
- Food photos and meal analysis history
- Chat history with AI coach
- Nutrition scores, streaks, and meal plans
- Subscription and payment records (except where retention is required by law)
6. Children's Privacy
canu AI is not intended for use by children under the age of 14. We do not knowingly collect personal information from children under 14. If we become aware that we have collected data from a child under 14, we will delete it immediately.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your account and associated data
- Withdrawal of Consent: Withdraw consent for data processing at any time by deleting your account
To exercise any of these rights, contact us at [email protected].
8. International Data Transfers
Your data may be processed and stored in servers located outside your country of residence. By using canu AI, you consent to the transfer of your data to servers in the Asia-Pacific region. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page and notify you through the App or via email if the changes are significant.
Your continued use of canu AI after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: dotTreeSoft
- Email: [email protected]
This Privacy Policy is available in English. For users in other regions, a translated version may be provided for convenience, but the English version shall prevail in case of any discrepancy.